Solving logical problems with emotional spaces

Between main dish and dessert

“When was the last time you had an in-between moment where magic happened?”, Agnieszka Polkowska wondered when she tried to answer the question how inclusive and open spaces for collaboration can be designed. Polkowska runs her own speculative design agency Trendspot and for her the answer was clear: “That moment between the main dish and the dessert.” But how can you establish these seemingly coincidental moments of creativity and brainstorming on a larger scale?

Watch the full talk

Agnieszka Polkowska held a talk at the online conference „Creative collaborations for the future – drivers for interdisciplinary and cross-sectoral innovations in Europe“ that was hosted by Creative Region in March 2022.

Creating in-between moments of transformation

“First, we need to understand what space is. Space is energy first which later with added structures becomes physical”, Polkoswka says. So in that sense, space is much more about creating and sharing experiences than we would think at first. Polkowska cites the Krebs’ Cycle of Creativity: “There’s a holistic interrelation between creatives, scientists, industries. And this creative cycle needs a few ingredients like common language and understanding.“ Her approach is to design the in-between:

“Liminality are the in-between moments, the space between an inciting incident in a story and the protagonist‘s resolution. It is often a period of discomfort, of waiting, and of transformation.“

Agnieszka Polkowska

Polkowska recalls another food experience that shaped her approach to creating this liminality. Before the pandemic, she traveled to Peru to visit the experimental restaurant Mil Centro. The restaurant describes itself as an institution for culinary experience. Polkowska was inspired by the connection between culinary innovation, high altitude environment, the ancient history of Moray ruins and interdisciplinary studies. “It’s the kind of real-life experience that leaves you inspired. So I asked myself how I could relate this personal experience to my profession.“

Reimaging design exhibitions

“It has to happen on a human scale before it can happen on a larger scale.”

Agnieszka Polkowska

Subsequently, she decided to focus on thinking and doing instead of theory and practice. “We decided to find ways to destabilise design exhibitions and to find co-creators outside of the design bubble.“ One of her methods is the “Follow the object” approach, which examines the human behaviour around an object: “And this analysis can lead discussions about the future.“

To reimagine design exhibitions, Polkowska chose the format of a summer school that invited all kinds of people to join: “We decided that the process will be co-creative, every person enters on the same level with different perspectives, experience and skillset and everyone is valuable.“ The programme had people come together in what Polkowska refers to as decentralised tribes. Since the summer school took place during the pandemic, the space was indeed not physical but remote and the tribes consisted of three to four people who connected with other teams via digital communication channels. Polkowska was part of a central tribe that brought everyone together: “We asked questions and created a dialogue, and the teams cross-analysed and exchanged remarks.“

This model of organisation made Polkowska come up with the metaphor of a river: “There’s a central stream and then there are many tributaries that all work together.“ But this concept also bears challenges: “We need to encourage people to join the process. Everyone is a possible tester and feedback-giver, so we need to make the process comprehensible.“ Therefore, creating an open studio concept was another way to ensure inclusivity. “Our solution is a private workspace that becomes a public but intimate one.“ It is an event where artists open their studios to the public, but create a personal environment with a “come sit with us” vibe. “It’s not a traditional exhibition but an intimate hub to build relations.“ The individual stands of the open studio were interrelated with each other and invited visitors to interact and simply ask questions to make the design process more approachable.

The collaborative and dialogue-driven strategy proved to be fruitful, as Polkowska reports the event spawned a project that later turned into a startup: “Moja is an app for intimate health prevention that has already established a company and is now working on a business model.“

Emotions first, logic second

“It is important to build a situation that is empowering people and to tackle challenges on a personal level”, Polkowska says. She thinks about the culture and work approach before thinking about the location, and lists collaboration and companionship as the main factors in successful design spaces: “Let’s act like a tribe, which is now more important than ever.”

Polkowska’s focus on emotional atmospheres stems from her belief that emotions come before logic: “We are used to asking logical questions and expect logical answers. But things aren’t always logical, so we have to tackle that.“ She tries to tap into the emotions of a room, which means she is looking for expectations and reasons people are there:

“Once we’ve gone past that, we come up with a logical approach. A creative process with only one logical approach doesn’t work.“

Agnieszka Polkowska

The type of space also influences the results of a collaborative process: “It influences everything, it’s basically quantum theory.“ So, when working with decentralised teams, she advises to keep in mind that these are only emotional spaces.

“To facilitate an emotional space, you have to be open and not judgemental. Everyone comes with different experiences and perspectives, even trauma. So be open to everything that comes with the creative process, even if it doesn’t make sense in the beginning.“

How to create open and inclusive design spaces

• Invite diverse people with different backgrounds and perspectives
• Organise decentralised tribes and help them communicate through central connection points
• Approach challenges and problems on a personal and emotional level before trying to find logical solutions
• Create a culture of collaboration and companionship with shared experiences

Creative Collaborations for the Future

This article is part of the publication Creative collaborations for the future.